Which action demonstrates the role of a case manager in nursing?

The role of a case manager in nursing is primarily focused on coordinating and overseeing the care that clients receive. This involves working collaboratively with various healthcare providers to ensure that patients navigate the healthcare system effectively and receive appropriate care tailored to their individual needs. The case manager assesses the patient’s conditions, identifies any required services, and ensures that there is effective communication among different members of the healthcare team.

By overseeing the overall care process, case managers can help streamline patient journeys, reduce hospital readmission rates, and enhance the quality of care. They also ensure that patients have access to necessary resources, including community services, rehabilitation, and follow-up care, which exemplifies a comprehensive approach to patient-centered care.

The other options, while relevant to nursing practice, do not encompass the full breadth of a case manager's responsibilities. Conducting clinical assessments pertains more to direct patient interactions rather than the broader coordination aspect. Providing direct patient care is an important nursing role but does not reflect the case management function, which is more about planning and logistical oversight. Making decisions about hospital policies is typically the domain of administration, not case management, which is focused on individual patient care and resource management.